What materials are your products made from?
Our shower bases are manufactured from high-density PET (polyethylene terephthalate) made from recycled plastic bottles. Each base is coated with a durable primer and reinforced with a fiberglass scrim for added strength and stability.
Is waterproofing required?
Yes. Waterproofing is required to meet Australian Standards, which specify a continuous membrane must be applied over both the walls and the floor.
Which products are compatible with your shower bases?
A list of recommended compatible products is available in our Installation Guide.
How do I install the shower base?
Please refer to our Installation Guide for full installation instructions.
Do you sell directly to the public?
No. Purchases must be made through one of our authorised retailers. Please refer to our Retailer List.
Are your bases made from poly-marble?
No. Our bases are manufactured from high‑density PET, not poly-marble. They are tile over trays.
What is the typical lead time for an order?
Standard orders: 3–5 days.
Custom orders: 3–10 days.
Please contact us for an exact ETA based on your order details.
Custom orders: 3–10 days.
Please contact us for an exact ETA based on your order details.
Can builders purchase directly from you?
No. All orders must be placed through an authorised retailer.
What waste outlet sizes are available?
Our bases are designed to accommodate two waste outlet sizes: 50 mm or 80 mm. Compatibility depends on the waste style chosen. Please consult the product specification sheets on our Products page.
Are your bases compatible with underfloor heating?
No. Our shower bases are not compatible with underfloor heating systems.
Are the bases suitable for wheelchair‑accessible or mobility‑friendly bathrooms?
Yes. Our bases are suitable for accessible and mobility‑friendly bathroom designs.
What fall gradient do your bases have?
Our bases are engineered with a fall gradient between 1:80 and 1:60 to ensure effective water drainage.
What warranty do you offer?
We offer a 7‑year manufacturer’s warranty. For detailed warranty terms and conditions, See warranty terms.
Can the bases be cut on-site if necessary?
Yes. The bases can be trimmed on‑site to suit installation requirements.
Can I use my own waste insert, or do I need to use yours?
We can manufacture a custom base to suit your chosen waste outlet, depending on its dimensions. Please provide the waste specification sheet so we can confirm compatibility.
What colours are available for the waste insert?
Matte Black and Gunmetal Grey. Please note these colours do not apply for vinyl or twist top puddle flanges.